Job Summary:
We are seeking an experienced Agile/Scrum Program Manager to lead and coordinate multiple agile teams across complex, cross-functional programs. The ideal candidate will have deep expertise in Scrum methodology, exceptional leadership skills, and a proven track record of delivering large-scale software initiatives on time and within scope.
This role requires a seasoned professional who can drive continuous improvement, remove impediments, and foster a culture of collaboration and high performance. This role is very hands-on, and offers the opportunity to make a significant impact on organizational agility and team effectiveness while working with cutting-edge development practices and technologies.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
QUALIFICATIONS AND BACKGROUND
Education: Bachelor's degree in Computer Science, Engineering, Business, or related field required. Certified Scrum Master (CSM) or Advanced Certified Scrum Master (A-CSM) highly desired. Additional certifications such as SAFe, PMI-ACP, or Professional Scrum Master (PSM) preferred.
Experience: Minimum 4-7 years of experience as a Scrum Master or Agile Coach, with at least two years in aa agile project/program management role highly preferred. Proven track record of successfully leading agile transformations in complex, multi-team environments required. Experience with Kanban, SAFe, LeSS, or Spotify Model is preferred.
Skills: Strong understanding of software development lifecycle and technical practices required. Familiarity with DevOps practices, CI/CD pipelines, and modern development tools required. Experience with agile project management tools, especially Jira, required. Excellent communication and interpersonal skills with the ability to work effectively with diverse teams. High emotional intelligence and ability to navigate complex organizational dynamics. Self-motivated with strong organizational and time management skills. Adaptable and comfortable working in fast-paced, changing environments.
Competencies: Demonstrated ability to influence without authority and drive organizational change. Strong conflict resolution and problem-solving capabilities. Experience coaching and mentoring teams and individuals at various skill levels. Previous experience in software development, quality assurance, or product management roles. Knowledge of Lean principles and continuous improvement methodologies. Experience working in SaaS, transportation management or supply chain logistics industries, and/or enterprise environments preferred. Strong analytical skills with experience using metrics to drive decision-making. Experience with distributed or remote team management. Background in software engineering or technical product management.
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