Job Description

Job Title: AV Specialist

Location: Atlanta, GA (In-Office Required)

Job Summary

Our client is seeking an experienced AV Specialist to design, manage, and support the technologies that power our collaboration and meeting spaces. This role focuses heavily on Microsoft Teams Rooms (MTR) across all conference rooms, ensuring seamless audio, video, and collaboration experiences. The specialist will support partner meetings, CEO-led town halls, all-hands events, and executive sessions, delivering world-class reliability and production quality.

Key Responsibilities

Conference Room Technology & Support

• Configure, manage, and support all Microsoft Teams Rooms (MTR) environments.
• Manage and troubleshoot Logitech Teams-certified devices including cameras, microphones, speakers, and control consoles.
• Ensure AV system integration with Microsoft Outlook for streamlined room reservations.
• Maintain conference room readiness through regular checks and preventive maintenance.

Meetings & Events

• Provide end-to-end AV and technical support for executive and enterprise-wide events, including CEO town halls, partner sessions, and all-hands meetings.
• Assist with live event production, including audio setup, video feeds, camera operation, and PowerPoint support.
• Integrate AI features and Microsoft Copilot into presentations and collaboration workflows when applicable.
• Serve as the primary AV point of contact during live events to ensure smooth, uninterrupted execution.

Systems Integration & Innovation

• Collaborate with IT and Facilities to continuously enhance the conference room technology experience.
• Recommend and implement AI-enabled collaboration tools for meetings, content sharing, and hybrid work environments.
• Uphold best practices around security, reliability, and scalability of the AV infrastructure.

User Training & Support

• Train and guide employees on using Microsoft Teams Rooms and AV equipment.
• Develop user-friendly documentation, guides, and resources to improve self-service capabilities for executives and staff.

Qualifications & Skills

• Certified Technology Specialist (CTS) is required.
• Proven experience configuring and supporting Microsoft Teams Rooms (MTR).
• Strong knowledge of conference room AV systems, including cameras, microphones, speakers, and controllers.
• Hands-on experience with Logitech Teams-certified hardware.
• Familiarity with audio DSPs, video distribution systems, and live streaming platforms.
• Experience supporting high-visibility events such as executive meetings, town halls, and all-hands sessions.
• Solid understanding of the Microsoft 365 ecosystem (Teams, Outlook, PowerPoint, Copilot).
• Excellent troubleshooting skills and ability to perform under pressure.
• Strong communication and interpersonal skills for supporting executives and large groups.

Preferred Experience

• Associate degree in Audio Engineering, Network Technology, or Broadcasting/Media Technology.
• Certification in Microsoft Teams Rooms.
• Vendor-specific AV certifications (e.g., Crestron, Logitech, Poly).
• Experience integrating AI into collaboration workflows.
• Familiarity with hybrid meeting strategies and modern workplace solutions.

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