Job Description

The Facilities Department is responsible for maintaining, servicing and improving the Jeffco Public Schools' 12 million square feet of schools and support buildings, valued at nearly $2.75 billion on 3,100 acres of land. The Facilities Department includes more than 700 employees in Building Maintenance and Site Maintenance, Construction Management, Custodial Services, Environmental Services, Energy Management, Facilities Service Desk, and Planning & Property. Overall Duties include boundaries, long-range facility planning, enrollment projections, energy and utility management, capital and bond-funded improvements, custodial services, facilities assessments, facilities maintenance, hazardous material management, landscape and paving, property management, snow removal, water and wastewater management.

SUMMARY Work in partnership with District personnel to identify and document business needs and provide recommendations for solving business problems utilizing business process improvements and implementation of technical solutions for Facilities Management FMMS solution. Collaborate with District personnel and external vendors to manage and implement hardware and software systems for Facilities Management department.

ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Act as the lead administrator and subject matter expert for the Facilities & Maintenance Management System solution.

Maintain a working knowledge of Facilities Management and District-wide systems.

Manage and support modules including work order management, inventory control, and asset tracking.

Troubleshoot system issues and coordinate with vendors or IT for resolution.

Document current business processes and identify opportunities for improvement.

Develop and maintain a roadmap for future process enhancements aligned with District goals.

Engage with business users to understand operational needs and translate them into technical requirements.

Use business analysis techniques to elicit, document, and validate requirements from high-level business goals to detailed functional specifications.

Collaborate with stakeholders to ensure process changes are effectively implemented and adopted.

Lead or support the implementation of process and technical solutions using project management methodologies.

Coordinate project timelines, resources, and deliverables to ensure successful execution.

Support user acceptance testing and training activities.

Evaluate existing functionality and determine when new solutions are needed.

Develop proposals comparing solution options, including cost-benefit analyses.

Other duties as assigned.

EXPERIENCE 6 years of experience supporting business analysis functions and/or project coordination, preferably in a public sector or educational environment, with at least 3 years in Facilities project management and business analysis. Experience in a public sector K-12 environment preferred.

EDUCATION & TRAINING Bachelor's degree required. Preferred field of study of Information Systems, Business, Engineering or related degree. Additional years of experience may be accepted in lieu of degree.

CERTIFICATES, LICENSES, REGISTRATIONS None required. Project Management Institute (PMI) Certification or Six Sigma Certification preferred.

KNOWLEDGE, SKILLS AND ABILITIES Knowledge of business process improvement, requirements development, and project management principles, including planning, risk management, change control, testing, and implementation. Knowledge of Software Development Life Cycle (SDLC) methodologies and data flow or reporting design. Knowledge of K-12 operations and public education systems. Skill in analyzing and documenting business processes and translating them into functional and technical requirements. Skill in developing realistic project plans and facilitating group discussions, status meetings, and user acceptance sessions. Strong written and verbal communication skills, with the ability to present complex information clearly to all levels of the organization. Proficient in facility management software products. Ability to build and maintain collaborative relationships with District staff, leadership, and vendors. Ability to train and coach users on new or existing systems and promote consistent process adoption. Ability to identify project needs, engage stakeholders, and assist in defining acceptance criteria. Demonstrated ability to think analytically, manage multiple priorities, and adapt to changing business and technical environments.

SPAN OF CONTROL This position does not supervise other employees but provides project leadership, guidance, and technical direction to cross-departmental teams, vendors, and District staff involved in Facilities Management system initiatives.

The physical demands, mental functions, and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL DEMANDS Ability to focus on objects at varying distances and distinguish between colors (with corrective lenses). Perform tasks that require manual dexterity, including operation of computers & small office equipment. Basic mobility and the ability to navigate the office environment safely. Ability to speak clearly, listen attentively (with assistance devices), and convey information accurately. May be required to give presentations to groups.

MENTAL FUNCTIONS Ability to analyze complex situations, identify potential risks, and devise effective solutions. Ability to remain flexible in dynamic environments, adjusting plans and strategies as necessary to accommodate changing requirements or circumstances. Ability to effectively communicate and collaborate with other teams. Ability to manage time and priorities to meet deadlines.

WORK ENVIRONMENT Work is performed in a semi-secured office building with a typical office environment and risk factors.

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