Job Responsibilities:
CARE COORDINATOR
WRAPAROUND PROGRAM
Wisconsin Community Services
Job Qualifications:
Minimal Qualifications:
• Must possess a bachelor’s degree in a relevant area of education or human services and a minimum of one year of continued experience providing mental health services.
• Complete 85 hours of mandatory training in Wraparound philosophy and policies, as well as attend a Family Orientation within 6 months of their hire date.
• Working knowledge of computer applications preferred (Windows and Microsoft Word).
• Ability to display cultural competence by responding respectfully and effectively to people of all cultures, languages, classes, races, ethnic backgrounds, religions, and other diversity factors in a manner that recognizes, affirms and values the worth of each individual.
• Knowledge and skills to work with children, young adults and families.
• Valid driver’s license, automobile, and insurance sufficient to meet agency requirements.
• Meet all the employee requirements including references, criminal background check, drug test, and driver’s license check.
Personal Attributes:
Follow agency and Code of Conduct and adhere to established policies and procedures of the agency Milwaukee County/Wraparound. Dress in a respectful manner (refer to Wraparound Policy #040 - Dress Code) and maintain a respectful demeanor and presentation at all times. Must not post any client identifying information on any web-based social networking sites (i.e., Facebook, Twitter, etc.) and use discretion with the information they may be posting on self. Conduct self in an ethical manner; maintain professional and respectful relationships with program staff, other WCS staff, youth/families, and all external persons and agencies involved with service provision; sensitivity toward cultural, ethnic and disability issues; demonstrate commitment to agency values and mission.
Other Job Information (if applicable):
Work Relationship and Scope:
Reports directly to the Wraparound Supervisor. Has contact with a wide variety of individuals including clients and family members, other program staff, including consulting Psychologist/Psychiatrist and other collateral contacts, neighbors, funders, Milwaukee County Department of Health and Human Services, Division of Milwaukee Child Protective Services(DMCPS), Milwaukee County Department of Youth & Family Services(DYFS), Court officials, Milwaukee Public Schools(MPS) staff and administrators, staff of youth serving agencies and the general public.
Working Conditions:
Work is performed primarily in a busy office environment managing caseloads of children, young adults and families. Some of the work is done sitting at desk using a computer; requires outreach in the community and families’ homes; much of the outreach is done in urban neighborhoods and several hours per day may be spent driving; hours average 40 per week; flexible work schedule include some hours outside the normal work schedule on evenings and weekends.
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