Job Description

About Us:

Linda’s Stuff is the number one luxury consignment seller on eBay, and we are looking to expand our fashion family! With over 20 years of excellence in the industry, we pride ourselves on delivering exceptional service, meticulous attention to detail, and a seamless experience for buyers and consignors alike. We’re seeking a polished and detail-oriented Client Services Associate with a strong focus on bookkeeping to join our team in Northeast Philadelphia. If you’re passionate about luxury fashion, excel in providing top-notch customer service, and have a knack for numbers, we’d love to hear from you!

The Role:

As a  Client Services & Bookkeeping Specialist , you will act as a key point of contact for clients while managing financial records and transactions. This role requires exceptional organizational skills, a strong understanding of accounting principles, and a client-centric approach. This is an exciting opportunity for an upbeat professional who thrives in a dynamic environment and enjoys blending client-facing responsibilities with meticulous financial tasks.

Key Responsibilities:

Client Services:

• Provide outstanding client service via email, phone, and in-person interactions.
• Assist consignors with inquiries about their accounts, payouts, and item listings.
• Work collaboratively with the team to ensure a seamless experience for clients.

Bookkeeping and Financial Tasks:

• Manage client payout processes, including accurate tracking and timely disbursement of funds.
• Reconcile consignor accounts, ensuring all transactions are recorded and balanced.
• Handle invoicing, billing, and other financial record-keeping.

Qualifications:

• Bachelor’s degree or equivalent experience in client services or bookkeeping, or related fields.
• 2+ years of experience in bookkeeping, client services, or a combination of both.
• Previous experience with QuickBooks and proficiency in Excel.
• Exceptional attention to detail and accuracy in financial recordkeeping.
• Refined and professional communication skills, both written and verbal.
• Ability to multitask and manage competing priorities in a fast-paced environment.
• Familiarity with CRM systems a plus.

What We Offer:

• Comprehensive benefits package, including health and vision insurance.
• Paid holidays and paid time off provided.
• Exclusive employee access and to discounted luxury inventory.
• A collaborative, dynamic workplace with opportunities for growth.
• The chance to be part of a passionate team redefining the luxury resale market.

No telecommuting

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Shift:

• 8 hour shift

Experience:

• Customer service: 1 year (Required)
• QuickBooks: 1 year (Preferred)

Ability to Commute:

• Philadelphia, PA 19116 (Required)

Work Location: In person

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