Job Description

Turing is looking for candidates with solid experience in rental operations, customer service, and transaction handling.

Role overview:

• In this role, you will work on projects to help evaluate and improve AI using your industry knowledge and communication skills.
• No prior AI experience is required.
• These projects will help you learn how to leverage AI to advance your field, streamline rental workflows, and enhance customer experience.

What does day-to-day look like:

• Design and solve real-world rental and customer service scenarios to test AI reasoning.
• Write clear, structured solutions covering rental agreements, payment processing, client communication, and issue resolution.
• Evaluate AI responses for accuracy, clarity, and professionalism.
• Collaborate with AI researchers to refine model understanding of rental workflows, pricing discussions, and service interactions.

Requirements:

• 4+ years of experience as a Counter Clerk, Rental Associate, or Customer Service Representative in a rental or property-related business.
• Comfortable using web-based tools for data review and annotation.
• Strong English communication and reasoning skills.
• Ability to explain customer-facing processes clearly using structured reasoning.

Perks of freelancing with Turing & offer details:

• Strong compensation (exact amount varies by project).
• Work in a fully remote environment.
• Engagement type: Contractor assignment/freelancer, potentially full-time.
• Duration of projects: approximately 1 month (with possibility for extension).

What Turing is NOT seeking from your expertise:

• Confidential or proprietary information from any employer, university, etc.
• Trade secrets or internal company or university data.
• Specific client information or case details.
• Any information that would violate NDAs, employment agreements or other confidentiality obligations.

About Turing:

Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L.

Know amazing talent? Refer them at turing.com/referrals , and earn money from your network.

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