BASIC PURPOSE: Responsible for supporting CRM applications as well as aiding the implementation of new functionality and new systems.
POSITION RESPONSIBILITIES:
Support, analyze, and resolve critical production application issues as required.
Perform application configuration and customization of CRM system/s (building screens, designing custom objects, developing workflows, etc.), including testing and evaluation to ensure quality and consistency.
Execute data uploads into CRM system/s.
Handle new user requests/setup.
Participate in requirements elicitation and documentation process for system enhancements/projects.
Develop, document, and execute test plans to assess the integrity and accuracy of solutions, CRM module functionality setups and modifications, enhancements, customizations, and patches.
Develop and maintain end user training documentation and participate in delivering training to users as required.
Maintain business process documentation and consider compliance in all business process analysis and redesign activities.
Construct summary and detailed views in Salesforce.com (SFDC) for all CRM subject areas (campaign, lead, prospect, opportunity, pipeline, account, and revenue activities).
Follow new releases, patches, and system updates of CRM system/s.
Perform other job-related functions as assigned.
KNOWLEDGE AND EXPERIENCE:
EDUCATION: Bachelor's degree or equivalent business experience required. Certifications preferred: Salesforce Certified Administrator, Salesforce Certified Platform App Builder, Salesforce Sales Cloud Consultant, Salesforce Service Cloud Consultant, and/or Salesforce Certified Pardot Consultant.
EXPERIENCE: Minimum 1 year of experience and general understanding of CRM Application principles. General understanding of the Salesforce.com Product catalog. Good understanding of the SDLC process.
KNOWLEDGE & SKILLS: Proven analytical skills. Superb written and verbal communication skills as well as listening skills. Solid problem-solving skills as well as analytical and qualitative abilities. Ability to work under pressure and meet constantly changing timelines.
...to Employment We are seeking candidates who are currently in Nursing School. Currently seeking 2026-2027 graduates who are still seeking... ...the prospect of transitioning into an RN role. The Elevate Student Nurse Rehab Tech performs all duties associated with the NRT and...
Director of Wedding & Event Sales Hazy Mountain Vineyards &##128205; Afton, VA | Full-Time Hazy Mountain Vineyards is where breathtaking views meet unforgettable celebrations. Our luxury winery and event venue is home to a stunning Tasting Room, an elegant 8...
Medical Research Associate - PART TIME - Salt Lake City, UT ICON plc is a world-leading healthcare intelligence and clinical research organization. Were proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our...
...innovative school visit our website . RESPONSIBILITIES Teach 3 50-minute English blocks to one grade-level and one 1-hour intervention... ...and commitments to self and the community May participate in summer program teaching or professional learning or curriculum...
...Strong attention to detail, ensuring accurate records are maintained and deadlines are met& uploading accurate information to Bullhorn at each stage. Technical Proficiency: ~ Familiarity with CRM systems (Bullhorn), applicant tracking systems (ATS), and other...