Job Title: Customer Service Manager
Location: In-Office, American Canyon CA
Company: Forno Piombo
Company Overview:
Forno Piombo is a high-quality pizza oven manufacturing and sales company based in Napa. We build ovens designed to bring friends and family together. As we expand our product lines and support offerings, we’re looking for a proactive and logistically-minded Customer Service Manager to join our team.
What You’ll Do
You’ll manage customer relationships, handle post-sale support (especially for our brick and refractory ovens), and support our inventory management process. Early on, you’ll handle this work yourself, but in the long term, we want you to help scale these systems and eventually manage a team.
You will also work directly with the head of manufacturing and other manufacturing team members. Collaborate on the build schedule, and also maintain quality control in the finish department.
Your Responsibilities
Who You Are
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