Customer Solutions Engineer Job at ABR Talent l Customer Success Recruitment for Start-up & Sca..., San Mateo, CA

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  • ABR Talent l Customer Success Recruitment for Start-up & Sca...
  • San Mateo, CA

Job Description

Everyone’s building the next AI tool.

This team is modernising a $12T industry stuck with 90s software.

We’re hiring a Customer Solutions Engineer to sit at the heart of sales, product, and engineering leading demos, running onboarding projects, and scaling one of the fastest-growing SaaS companies in San Francisco.

Customer Solutions Engineer | SaaS Scale-Up | San Francisco

This isn’t a “follow the playbook” role. You’ll sit at the intersection of sales, product, and engineering: Part onboarding, part solutions, part implementation, part customer success. You’ll become a product expert, leading customer demos, running onboarding projects, and making the whole process faster and smoother as the company scales.

Why join?

  • Early-stage upside with proven product-market fit (profitable, hundreds of paying customers, backed by top investors)
  • Huge impact: You’ll be the face of the product from first demo to successful go-live
  • Work closely with founders & engineers, shaping both process and product
  • High visibility role in a business scaling at speed

What you’ll bring:

  • 3+ years in SaaS (implementation, solutions, onboarding, CS, or similar)
  • Strong project management skills - able to manage multiple implementations in parallel
  • Semi-technical comfort (APIs, SQL, Postman or similar)
  • Ability to build credibility with everyone from CFOs to project managers

What you get:

  • Salary: $110k–$165k + equity
  • Healthcare: 90% of costs covered
  • 401k: 100% match up to 4% of salary
  • Relocation bonus if moving to the Bay Area
  • On-site gym, daily food stipend, and a stocked office kitchen

If you want early-stage energy without early-stage risk, this is the one

Job Tags

Work at office, Relocation package,

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