Job Description

About Avalon Hotel Palm Springs

An old-world hideaway in the heart of Palm Springs, Avalon is a desert oasis tucked into the foothills of the San Jacinto Mountains. With 70 Spanish-style lodgings, including romantic studios and 13 private villas; 3 cabana-lined pools; the acclaimed Chi Chi restaurant; and the restorative Estrella Spa, it’s no secret while Avalon’s sun-kissed, lush, citrus tree-lined grounds have been a Hollywood playground since the 1930s.

About Ingleside Estate

At the historic Ingleside Estate & Melvyn’s Restaurant, an old Hollywood glamour runs deep: Built in the 1920’s for the heirs to the Pierce Arrow Automobile Company, it was later purchased in 1935 by Palm Springs pioneer Ruth Hardy. Through the years, Ingleside served as a Palm Springs escape for A-list names including Frank Sinatra, Marlon Brando, Marilyn Monroe, and Elizabeth Taylor, with a legacy that's still felt in its serene, hedge-lined grounds. A relaxed elegance is palpable throughout the 30 Spanish Revival rooms and suites, and on the lush lawn with pool and hot tub. The iconic dining experience of Melvyn’s restaurant and lounge completes this picturesque setting to play and escape it all.

Position Overview

The Director of Food & Beverage is responsible for overseeing the entire food and beverage operations at Avalon Palm Springs and Ingleside Estate, ensuring exceptional service and operational excellence across both properties. This role will lead, direct and manage all aspects of food and beverage service, including budgeting, staff management, menu planning, quality control and guest satisfaction. The ideal candidate will have a strong background in high-end hospitality and a passion for creating unforgettable guest experiences.

Key Responsibilities

• Oversee day-to-day operations of all food and beverage outlets at Avalon Palm Springs and Ingleside Estate, including banquets
• Develop and implement effective operational procedures to maximize efficiency, quality, and guest satisfaction
• Ensure compliance with all health, safety, and sanitation regulations
• Monitor food and beverage costs, labor, and inventory, ensuring financial targets are met
• Lead, mentor, and develop food and beverage management team across both locations
• Foster a positive and collaborative work environment
• Develop and execute training programs for staff to maintain high service standards and promote career growth
• Conduct regular performance evaluations and provide feedback to staff, addressing any performance or behavioral issues as needed
• Maintain a strong presence in all food and beverage outlets, interacting with guests to ensure high levels of satisfaction and resolve any concerns promptly
• Oversee the execution of banquets and catering services to meet guest needs
• Collaborate with other departments to ensure seamless guest experiences, from arrival to departure
• Prepare and manage annual food and beverage budgets for both properties, ensuring profitability while maintaining quality service
• Analyze financial performance reports and take corrective actions to improve results
• Oversee inventory control and ordering to minimize waste and maximize cost efficiency
• Collaborate with the culinary team to develop seasonal menus that align with the brand’s vision, local trends, and guest preferences
• Continuously evaluate and update beverage offerings to ensure a diverse and high-quality selection
• Monitor food quality, presentation, and portion control to maintain consistency
• Work with the sales and marketing team to develop promotional strategies for food and beverage offerings, increasing visibility and guest engagement
• Build relationships with vendors, local businesses, and the community to promote Avalon Palm Springs and Ingleside Estate as premier destinations for dining and events
• Collaborates with senior leaders to implement strategic initiatives
• Assist with implementing company-wide policies and procedures to ensure brand consistency across both properties

Qualifications

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field, preferred
• At least 5-7 years of progressive leadership experience in food and beverage management, preferably in luxury hotel or resort settings
• Strong experience with food and beverage operations, catering, and special events management
• Experience managing teams across multiple properties or locations is a plus
• Bilingual in Spanish is preferred
• Must be able to work flexible hours, including evenings, weekends, and holidays

Skills & Competencies

• Proven ability to lead and motivate teams while maintaining a focus on guest satisfaction and financial performance.
• Strong financial acumen with the ability to analyze and manage budgets, costs, and revenues.
• Exceptional communication, interpersonal, and leadership skills.
• Deep understanding of food and beverage trends, industry standards, and best practices.
• Ability to work under pressure in a fast-paced environment.
• Proficiency with food and beverage management software (POS systems, inventory software, etc.)

Physical Requirements

• Ability to stand for extended periods.
• Ability to lift up to 30 pounds when necessary.
• Ability to work in a fast-paced and sometimes physically demanding environment.

Salary

• $110,000-115,000 + bonus

Why Join Proper Hospitality

At Proper, we build experiences that move people — and that begins with the team behind them. As a best-in-class employer, we’re committed to creating one of the Best Places to Work in hospitality by nurturing a culture where creativity, excellence, and humanity thrive together.

Everything we do is grounded in the belief that hospitality is more than a profession - it’s an opportunity to care for others and make lives better. Guided by the Pillars of Proper, we show up with warmth and authenticity (Care Proper), strive for excellence in everything we do (Achieve Proper), think creatively and resourcefully (Imagine Proper), and take pride in the style and culture that make us who we are (Present Proper).

We believe our people are our greatest strength, and we invest deeply in their wellbeing, growth, and sense of belonging. From comprehensive benefits to meaningful development programs, Proper is designed to help you build a career, and a life, that feels as inspiring as the experiences we create for our guests.

Our Commitment: Building the Best Place to Work

Our Best Place to Work initiative is a living commitment — a continuous investment in our people, our culture, and our purpose. We listen, learn, and evolve together to create an environment where everyone feels empowered to imagine boldly, achieve confidently, care deeply, and present themselves authentically.

At Proper, joining the team means more than finding a job — it means joining a community that believes in building beautiful experiences together, for our guests and for one another.

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