Job Description

Director of Operations

Department: Executive

Job Status : Full Time

FLSA Status: Salary Exempt

Reports To: Vice President of Operations

Work Schedule: As needed

Amount of Travel Required: As needed

Positions Supervised: Yes

WHO YOU ARE:

Are you a strategic leader with a proven ability to drive operational excellence and enhance organizational performance? We are seeking a dynamic Operations Director to join our team. You will play a pivotal role in bridging strategic objectives with operational execution, ensuring alignment across multiple territories. If you are ready to drive innovation, collaboration, and a passion for operational efficiency, we invite you to apply and contribute to our mission of delivering exceptional service and driving growth.

WHO WE ARE:

• Leader in food safety solutions for both contract sanitation and chemistry in the food processing industry.
• Over 10,000 dedicated team members across North America.
• Corporate headquarters in Atlanta, GA with team members working in over 250 plants throughout North America.
• Over 50+ years of experience in creating long-lasting partnerships.

OUR MISSION:

We protect the food supply by eliminating risks so families everywhere can eat without fear.

• Protect What Matters: We are in service of safety at every step, ensuring the health of everyone is central to all we do – from plant team members to consumers.

• Deliver On Our Promises : We speak honestly and are dedicated to doing the right thing by upholding ethical standards and following through on our commitments to our teams, our customers, and our business.

• Win as a Team : We believe in the power of collaboration, uniting our diverse strengths while working hand-in-hand with our team members and customers to unlock potential and achieve stronger results together.

• Advance a Safer Future : We are committed to innovating more effective, sustainable, and cost-efficient food safety solutions to develop a safer world for all.

WHAT YOU WILL DO:

As a Director of Operations for sanitation, you will oversee the day-to-day operations of your territory, collaborating with cross functional teams as you focus on operational excellence, service improvements, and driving growth. You will be a key leader of the company, role modeling a culture of compliance, safety, and a People-first value system within your assigned geographic area. This position will report to the Vice President of Sanitation. Additional responsibilities may include:

• Strategic Alignment : Collaborate with the VP of Operations and Division Managers to translate corporate strategies into actionable plans and initiatives for operational units.

• Operational Oversight : Provide leadership and guidance to Division Managers in multiple geographic regions, ensuring adherence to company policies, safety standards, and operational procedures.

• Performance Management : Monitor key performance indicators (KPIs), operational metrics, and financial targets, implementing strategies to optimize performance and efficiency across an assigned geographical region.

• Process Improvement : Head continuous improvement initiatives to streamline processes, reduce costs, and enhance service delivery, leveraging best practices and technological advancements.

• Resource Allocation : Optimize staffing levels, equipment utilization, and resource allocation across assigned areas to meet operational demands and achieve budgetary goals.

• Customer Relationship Management : Cultivate strong relationships with key customers, ensure exceptional service delivery, resolve issues promptly, and identify opportunities for business expansion.

• Compliance and Risk Management : Ensure compliance with regulatory requirements, industry standards, and internal policies, mitigating risks, and maintaining a high standard of operational excellence.

• Team Development : Mentor and develop Division Managers and operational teams, fostering a culture of accountability, continuous learning, and professional growth while fostering a culture of teamwork with cross-functional partners.

• Other duties as assigned.

YOUR MUST HAVES:

• Must be 18 years of age or older.
• 8+ years of operations related progressive experience in a food production/sanitation environment, with demonstrated success in overseeing and managing multiple operational units.
• Bachelor’s Degree or commensurate experience.
• Working knowledge of government regulations (EPA, USDA, OSHA), safety standards, and best practices sanitation or related industries.
• Proficient computer skills associated with Microsoft Office and basic skills required to learn new programs.
• A valid driver’s license.
• Demonstrated experience in building and maintaining long-time customer relationships.

WHAT WE PREFER YOU HAVE:

• Demonstrated ability to think strategically with the ability to evaluate complex issues and develop innovative solutions.
• Ability to motivate teams to succeed.
• Proven history of working well within a team, including adherence to core values and dynamic corporate culture.

OUR ENVIRONMENT:

This position is based in your home office, when not travelling to the corporate headquarters, customer, or plant locations which may require the use of PPE including safety glasses, hardhat, ear protection and/or other protective equipment/clothing. Walking, standing, sitting, and computer work are all required in this environment. Sitting for extended periods of time when travelling (mostly driving) is also required.

WHAT WE OFFER:

• Medical, Dental, & Vision Insurance
• Basic Life Insurance
• Short Term Disability
• Company Paid Long-Term Disability
• 401k Retirement Plan
• Paid Holidays
• Paid Vacation
• Paid Sick Time
• Employee Assistance Program (“EAP”)
• Training & Development Opportunities

Fortrex is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, creed, sex, gender, gender identity, national origin, citizenship status, uniform service member status, veteran status, age, genetic information, disability, or any other protected status, in accordance with all applicable federal state, and local laws. Fortrex is committed to complying with the laws protecting qualified individuals with disabilities. Fortrex will provide a reasonable accommodation for any known physical or mental disability of a qualified individual with a disability to the extent required by law, provided the requested accommodation does not create an undue hardship for the Company and/or does not pose a direct threat to the health or safety of others in the workplace and/or to the individual. If a team member requires an accommodation, they must notify the site manager or the Corporate Human Resources Department. If an applicant requires an accommodation, they must notify the hiring manager and/or the Recruiter hiring for the position.

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