Job Description

Job Title: Monitoring Technician

Location : Norfolk, VA 23502 (Local candidates only – hybrid after training)

Duration : 12+ Months (W2 Contract)

Certifications Required (Any ONE of the following):

CCT (Certified Cardiographic Technician)
CRAT (Certified Rhythm Analysis Technician)
RN (Registered Nurse)
EMT/Paramedic with active ACLS certification

Key Responsibilities:

Receive and analyze ECG transmissions at the Cardiac Outpatient Telemetry Center
Interpret ECG data and generate clinical reports
Review ECGs for abnormalities and escalate as per protocols
Maintain clinical accuracy and quality in ECG interpretation
Communicate with patients and physicians when needed
Support EMS activation processes as required
Follow WE CARE customer service standards
Perform all duties in compliance with internal policies and procedures

Requirements :

Education & Experience:

High School Diploma or GED
At least 6 months of relevant experience
Active certification as CCT, CRAT, RN, or EMT/Paramedic with ACLS

Technical Skills:

Strong computer proficiency is mandatory
Proficiency in Microsoft Office (Outlook, Word, Excel, Teams)
Familiarity with Google Classroom is a plus
Ability to train in a remote/online environment

Soft Skills:

Excellent verbal and written communication
Strong attention to detail and accuracy
Ability to work in a high-paced call center environment
Positive team-player attitude and strong customer service focus

Training & Hybrid Details:

Training Duration : 3–4 weeks (onsite, day shift only)
Ramp-Up Period : 12 weeks onsite
Post-Ramp : Eligible for hybrid schedule

Shift Options: (Choose your preference and include it on your resume)

4/10hrs Schedule:

5:00 AM – 3:30 PM
6:00 AM – 4:30 PM
10:00 AM – 8:30 PM
11:00 AM – 9:30 PM
6:00 PM – 4:30 AM
11:00 PM – 9:30 AM

5/8hrs Schedule:

5:00 AM – 1:30 PM
7:00 AM – 3:30 PM
10:00 AM – 6:30 PM
11:00 AM – 7:30 PM
9:00 PM – 7:30 AM
11:00 PM – 7:30 AM

Job Tags

Contract work, Local area, Remote job, Shift work, Day shift,

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