Job Description

Job Title: Food & Beverage Manager

Location: DoubleTree by Hilton Harrisonburg

Reports to: General Manager / Director of Operations

Department: Food & Beverage

Salary: Salary + annual bonus

Job Summary -

• We are seeking a highly motivated, experienced, and guest-focused Food & Beverage Manager to oversee all food and beverage operations at our property. This role is responsible for ensuring exceptional service, maintaining high standards of quality, and driving revenue and profitability through effective leadership and operational excellence.

What you'll do -

• Direct and coordinate all F&B operations across outlets (restaurant, bar, banquets, in-room dining, etc.)
• Lead, train, and motivate staff to deliver exceptional guest experiences and uphold brand standards
• Develop and implement menus in collaboration with the Executive Chef to ensure variety, quality, and cost control
• Monitor inventory, ordering, and cost management to achieve budget goals
• Manage scheduling, labor, and staffing needs efficiently
• Ensure compliance with health, safety, and sanitation regulations
• Handle guest feedback and resolve complaints promptly and professionally
• Drive revenue through promotional activities, upselling, and special events
• Collaborate with Sales and Events teams to ensure flawless execution of banquets and catered functions
• Analyze financial reports and KPIs to identify areas for improvement and growth

Who we're looking for -

• Proven experience (3+ years) in F&B leadership roles, preferably in a hotel or resort setting
• Strong leadership and team management skills
• Excellent interpersonal, communication, and problem-solving abilities
• In-depth knowledge of food and beverage trends, service standards, and cost controls
• Proficient in POS systems, inventory software, and Microsoft Office
• Ability to work flexible hours, including evenings, weekends, and holidays
• ServSafe or equivalent food safety certification preferred

Physical Requirements -

• Ability to stand and walk for extended periods
• Lift up to 40 lbs as needed
• Comfortable working in fast-paced, high-pressure environments

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