Help Desk Representative Job at Russell Tobin, Columbus, OH

MW8weG5QWEZUbnh1WEhjWmQrSEdqQUd6NGc9PQ==
  • Russell Tobin
  • Columbus, OH

Job Description

Service Desk Agent – Contract Opportunity

(Recent Grads are more than Welcome!)

📍 Location: South Jordan, UT

📅 Duration: 6 to 12-month contract

💲 Pay: $21/hour

Are you passionate about providing exceptional customer service? We're seeking a Service Desk Agent with 6 months to 2 years of experience (internships count!) to join the team of a leading investment banking firm.

Ideal Candidate:

✔ Recent grad with a Bachelor .

✔ Experience or internship.

✔ Strong communication, problem-solving, and organizational skills .

Preference for candidates with at least one of the following criteria:

• College Degree

• Previous contact center experience

What You’ll Do:

• Provides investigation, diagnosis, resolution and recovery for hardware/software problems

• Installs, modifies, cleans up, run diagnostic programs and repairs computer hardware/ peripherals and software

• Handle incoming phone calls regarding various customer service inquiries on Morgan Stanley accounts.

• Respond with a high degree of accuracy and efficiency , consistently meeting key department performance metrics.

• Troubleshoot and resolve customer concerns while ensuring a positive experience.

• Maintain detailed and accurate records of customer interactions and transactions .

Why Join Us?

Gain valuable experience with a leading financial institution . Work in a fast-paced, team-oriented environment that values career growth and professional development . Plus, there’s a possibility to convert to a permanent position after the contract period!

👉 Apply now to take the next step in your customer service career

Job Tags

Permanent employment, Contract work, Internship,

Similar Jobs

SENIOR CARE THERAPY

Addictions Counselor LCSW/CADC Job at SENIOR CARE THERAPY

 ...Addictions Counselor - Licensed Clinical Social Worker LCSW/CADC Are you passionate about working with an underserved and rewarding population? Looking for a clinical role without the administrative burden, and one that offers real work-life balance? If so, read on... 

New paradigm staffing

Remote Medical Chart Prep Specialist Job at New paradigm staffing

 ...Were looking for an organized Entry-Level Medical Chart Prep Specialist to join New Paradigm Staffing , preparing patient charts for...  ...documents, verify information, and ensure records are complete before review all under expert guidance. What Youll Do Prepare... 

Fresno First Bank

Territory Sales Manager Job at Fresno First Bank

 ...sense of urgency. About the Position : The Territory Sales Manager is responsible for driving the growth of FFB Banks merchant...  ...provides consultative guidance and ongoing support to ensure a high level of client satisfaction. This is a high-impact role with... 

Agile Resources, Inc.

Scala Developer Job at Agile Resources, Inc.

 ...applications using Docker, and manage deployments with Helm, Istio, or Argo ~ Monitor and troubleshoot systems using tools like Datadog or Splunk ~ Integrate CI/CD pipelines with tools such as Jenkins or GitLab ~ Contribute to and maintain API documentation using Swagger (... 

Waffle House, Inc.

Server / Wait Staff Job at Waffle House, Inc.

Join the Waffle House Family Now Hiring Servers! At Waffle House, we're not just in the food businesswe're in the people business! We're looking for full-time and part-time servers to join our team immediately across all shifts. Why Work With Us? Since 1955,...