Job Description

For over 40 years, Stephen Silver Fine Jewelry has proudly remained rooted in the San Francisco Bay Area, standing as one of America’s premier jewelers. We are dedicated to sharing our expertise in rare gemstones, custom jewelry design, and the finest in luxury timepieces and horlogerie.

At Stephen Silver, you will join a visionary team representing the pinnacle of excellence and expertise in jewelry and timepiece retail. Our team proudly supports both our local Silicon Valley community and a global clientele, offering a lifetime of expertise in curating, creating, and restoring some of the world’s most treasured possessions. Our experts include GIA-trained gemologists and appraisers, master jewelry designers, horlogerie and timepiece authorities, and high-touch sales specialists.

We believe our role is to serve and guide each customer through their journey of discovering the world’s hidden treasures, delivering the ultimate in personal, high-touch customer experiences. You will have the opportunity to work with clientele and products that define the most exclusive side of the glittering world of ultra-high-end watches and jewelry.

We are seeking an experienced International Jewelry Inventory & Operations Manager to oversee and optimize our global supply chain and inventory processes. This key individual will manage international jewelry inventory, oversee overseas travel for procurement and sales, and ensure seamless coordination of operations for luxury watches, diamonds, and gemstones. The role requires in-depth expertise in diamond and gemstone purchasing, inventory management, and logistics within the high-end jewelry industry.

KEY RESPONSIBILITIES:

Inventory & Operations Management:

• Lead the daily operations of the inventory department, ensuring efficiency in the supply chain and stock control.
• Implement and optimize internal inventory tracking and management systems.
• Oversee international inventory for watches, diamonds, and gemstones, ensuring quality control and distribution efficiency.
• Maintain strict accuracy, security, and compliance in inventory handling.

Production & Supply Chain Coordination:

• Manage relationships with domestic and international suppliers to ensure the timely and high-quality delivery of materials for jewelry production.
• Oversee global procurement, tracking international shipments, and ensuring compliance with customs regulations.
• Ensure smooth workflow in jewelry production by coordinating diamond sorting, quality control, and distribution to workshops.
• Collaborate with the CEO to develop and execute strategies that enhance operational efficiency across international markets.

Global Sales & Logistics:

• Oversee overseas travel and logistics for international sales, client engagement, and sourcing of fine jewelry materials.
• Facilitate international trade shows and high-profile jewelry exhibitions.
• Manage shipping, receiving, and global distribution logistics to ensure seamless deliveries.
• Oversee repair processes and customer service support for international clients.

Qualifications & Requirements:

• Jewelry industry experience is required, with expertise in diamond and gemstone procurement, inventory control, and luxury jewelry operations.
• International jewelry experience is essential, with a strong understanding of overseas inventory management, sourcing, and distribution.
• Gemological certification is required (e.g., GIA, Gemmological Association certification), and a relevant degree is preferred.
• Proven experience in melee diamond sorting, quality control, and supply chain processes.
• Strong knowledge of inventory management systems and implementation.
• Excellent leadership and organizational skills to oversee daily operations.
• Ability to collaborate with internal teams, global suppliers, and VIP clients in a luxury retail setting.
• Strong problem-solving skills, attention to detail, and a high level of professionalism.
• Must be able to travel internationally as required.

WHY S.H. SILVER COMPANY:

• Fast-paced, high-performing, caring, fun, and dynamic team.
• A culture of teamwork, personal well-being, innovation, and growth.
• Generous salary and bonus: Base pay salary ranges from $ 105,000 to $130,000 with bonus potential.
• Incredible benefits include medical, Dental, Vision, Life Insurance, Flexible Time Off, Holiday pay, winter break closure, a 401 (k) plan, and other company-related perks, such as daily lunches.
• Be a part of team building, which is something that has never been done before!

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