Job Description

The Assistant General Manager is responsible for operational and organizational standards of the store, while selling and co-managing a team of professional clothiers. This role includes administrative tasks, monitoring inventory levels, developing business strategies to meet monthly sales targets, and supporting the General Manager in leading the sales team.

Assistant General Manager Responsibilities:

• Deliver excellent service to ensure high levels of customer satisfaction
• Motivate the sales team to meet sales objectives
• Self-source new clients and maintain steady marketing outreach to drive new business
• Create business strategies to attract new customers, expand store traffic, and enhance profitability
• Support the General Manager in overseeing the sales team
• Respond to customer complaints and concerns in a professional manner
• Ensure store compliance with health and safety regulations
• Develop and arrange promotional material and in-store displays
• Monitor inventory levels and order new items as needed
• Partner with the General Manager to roll out sales initiatives and new product launches
• Manage the store schedule on a monthly basis
• Opening and closing of the retail store which includes but is not limited to, merchandising, store upkeep and cleanliness, cash drawer reconciliation, and upkeep of brand standards

Requirements:

An Assistant General Manager should have the following skills, education, and experience:

• A minimum of 2 years’ experience working in a retail environment, ideally in a managerial role
• Strong leadership and customer management abilities
• Highly driven and motivated individual with a proven track record in sales
• Customer service-oriented with in-depth knowledge of basic business management processes
• Excellent written and verbal communication skills
• Superb interpersonal skills, including the ability to build rapport quickly with both customers and vendors
• Experience using computers for a variety of tasks
• Competency in Microsoft applications including Word, Excel, and Outlook
• Able to work comfortably in a fast-paced environment
• Experience working in retail, particularly menswear, preferred but not required
• Reports to the General Manager of the store

Job Type: Full-time

Pay: $60,000.00 – $130,000.00 per year

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