Job Description

Candidates must be authorized to work in the United States without the need for current or future visa sponsorship

The Manager, Network Engineering is responsible for managing the Family Dollar data network LAN/WAN team. Focus of this position will be on managing the team that builds/supports the data center(s), distribution center(s) and corporate networks. We are seeking a technically strong individual to lead a team of Network engineering professionals.

This position reports to the Director of Network Architecture.

Key areas of responsibility:

• Manage the Network LAN/WAN engineering/operations team.

• Provide clear, specific goals to the team and communicate performance feedback regularly.

• Provide technical guidance and oversight.

• Champion Network growth and stability strategies.

• Manage team response to Network operations escalation events and incidents.

• Manage Network projects/initiatives in support of business requirements.

• Manage team’s capital and expense budgets.

Principal Duties and Responsibilities:

• Ensure enterprise Networks meet reliability, availability and capacity requirements.

• Provide Network operations leadership/troubleshooting guidance.

• Oversee the design and deployment of Network solutions to support business requirements.

• Perform project management duties as required.

• Interface and coordinate with third party vendors that provide Network services and infrastructure.

• Ensure Network devices are at appropriate software levels and meet enterprise security requirements.

• Ensure accurate network diagrams and documentation are maintained.

• Perform project and non-project related tasks and activities to support department goals and objectives.

• Maintain a high level of expertise in current and emerging technologies

• Propose Network enhancements that improve efficiency/reliability and reduce cost.

• Facilitate and encourage continuous education efforts for your team.

Requirements/Qualifications:

• Bachelor’s degree, Engineering or Information Systems preferred or equivalent work experience.

• 5+ years’ experience managing a large, distributed enterprise network.

• Experience working in high square footage, high user count environments.

• Experience with industry standard routing and switching protocols to include: BGP; OSPF and/or EIGRP; HSRP, IPsec/GRE, LACP/VPC, Spanning Tree, etc.

• Experience with Cisco routers and switches (IOS, IOS-XE, IOS-XR and NX-OS desirable).

• Experience with F5 load balancing systems (LTM and APM desirable).

• Experience with multi-site Riverbed Steelhead WAN Optimization environments desirable.

• Experience negotiating and managing vendor agreements. Large vendor experience preferred.

• Experience developing network management and monitoring tools.

• Excellent communication and interpersonal skills.

• Able to present complex technical information in a clear concise manner to executive management.

• Strong critical thinking and problem-solving skills.

• Ability to drive continuous improvement processes.

• Independent and proactive management style.

• Ability to work on many concurrent priorities.

• Action oriented and able to manage and meet aggressive timelines and deadlines.

• Strong track record of delivering initiatives on time and on budget.

• Current network and / or security certifications desirable.

• Familiarity with ITIL and IT service management concepts. ServiceNow experience preferred.

• Demonstrated track record of improving stability and reducing costs.

• Experience creating, maintaining and optimizing Standard Operating Procedures

This is not to be considered a complete list of job duties, as they may be amended or added to as needed

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