Job Description

Medical Aesthetics & Plastic Surgery Regional Director of Operations

Location: Raleigh, NC

Industry : Med Spa, Plastic Surgery, Medical Aesthetics

Employment Type: Full-Time

We are a premier, full-scope medical aesthetics and surgical organization with multiple high-performing locations across a few mid-Atlantic states.

We are seeking a Regional Director of Operations to lead and scale our growing network of practices. This is a unique opportunity for a visionary leader with a blend of operational excellence, entrepreneurial drive, and people-first leadership.

Ideal Candidate Profile:

• Experience: 5–10+ years leading teams, P&L ownership or budget accountability, process improvement, and scaling experience in a growth-oriented environment.
• Multi-site operations, practice leadership, or regional management experience in aesthetics, dermatology, plastic surgery, or a comparable patient-service business. A mix of clinical understanding and business execution is ideal.
• We’re seeking someone who is not just operationally sound, but a visionary leader who can lead with empathy, influence without ego, and drive results through strategy and culture.
• A background in medical spa, dermatology, dental, or a related healthcare service field is required!

About Us:

At our core, we are lifelong learners and critical thinkers, united by a shared commitment to clinical excellence and a structured, high-performance mindset. We thrive on adaptability, embracing change with agility and responding quickly to challenges and opportunities.

Fueled by startup energy, we combine the rigor of operational discipline with the flexibility to pivot fast. We are stewards of quality, champions of growth, and believers in the power of a team aligned around purpose, accountability, and continuous improvement.

We are a well-established and rapidly growing aesthetic group who delivers best-in-class patient care across a broad spectrum of cosmetic and wellness services, including:

• Plastic Surgery
• Injectables
• Laser Treatments
• Body Contouring
• Advanced Skin Therapy
• Medical Weight Loss
• Wellness & Spa Services

Role Overview:

The Regional Director of Operations will oversee day-to-day operations, drive strategic growth, ensure financial performance (including full P&L oversight), and cultivate a positive and accountable culture across multiple clinic sites.

This role reports directly to the c-suite and plays a critical part in scaling systems, people, and performance during a high-growth phase.

Must-have qualities:

• Entrepreneurial mindset with a go-getter attitude
• Proven P&L experience and strong business acumen
• KPI-driven, with a focus on measurable performance outcomes
• Strategic thinker with the ability to align execution with growth goals
• Dependable and accountable, with a knack for holding teams to high standards
• Exceptional soft skills, emotional intelligence, and communication abilities
• Understands soft power and how to lead through influence, not just authority
• Low ego leader who listens more than they speak
• Strong team builder, coach, and mentor
• Asks the right questions and sees listening as a superpower

Key Responsibilities:

• Lead daily and long-term operations for multiple med spa and surgical locations
• Own and manage site-level P&Ls, budgets, and KPIs
• Identify operational bottlenecks and implement scalable solutions
• Partner with clinical and administrative leaders to enhance patient and team experience
• Develop and execute strategies that support clinic expansion, revenue growth, and quality outcomes
• Build and sustain a culture of accountability, transparency, and excellence
• Recruit, develop, and retain top-tier talent across all sites
• Ensure compliance with regulatory and brand standards
• Collaborate closely with executive leadership on strategic initiatives

What We Offer:

• Competitive base salary
• Performance-based bonus, with potential for equity tied to EBITDA targets
• Health, dental, and vision insurance
• Opportunities for career advancement and regional/national expansion
• Collaborative, mission-driven culture
• Travel stipend or company vehicle allowance as needed
• Ongoing leadership development and training

If you're a dynamic operator who thrives in a fast-paced, patient-first environment and loves to build great teams while driving exceptional results—this is your opportunity.

Apply now to join a growing leader in the medical aesthetics industry.

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