Medical Office Receptionist - PAE Clinic Job at Urology San Antonio, San Antonio, TX

MFlveGt2SElTM0JuV1hNWGZPekJqQWF5Nnc9PQ==
  • Urology San Antonio
  • San Antonio, TX

Job Description

Job Summary:

The Medical Office Receptionist at the Prostatic Artery Embolization Center (PAE) Center provides front-office and administrative support in a specialized interventional radiology clinic. This role is responsible for patient scheduling, registration, insurance verification, and coordination of pre-procedure documentation. The receptionist ensures a welcoming, organized, and efficient environment for patients, families, and staff, while maintaining confidentiality and professionalism at all times.

Duties and Essential Job Functions:

Patient Access & Scheduling

  • Schedule patients for consultations, procedures, and follow-up visits
  • Relay preparation instructions for procedures, labs, and imaging
  • Assist patients and families with pre-registration forms and instructions
  • Register patients and verify demographic and insurance information
  • Obtain pre-certifications and referrals as required by insurance providers
  • Inform patients of estimated costs of care and collect/post fees per protocol
  • Balance daily financial registers and submit documentation to the fiscal department

Front Desk Operations

  • Answer incoming calls, respond to inquiries, and relay messages professionally
  • Greet patients and visitors, ensuring a courteous and efficient check-in experience
  • Maintain a clean, organized, and professional reception area
  • Support scanning, filing, and document management tasks
  • Maintain punctual and reliable attendance; report to work on time and prepared

Clinical Coordination Support

  • Confirm procedural and sedation consent forms are on file
  • Coordinate with clinical staff to ensure patient charts are complete and accurate
  • Assist with travel coordination and scheduling for patients or staff, if needed
  • May assist with coordinating lunch deliveries or other logistical needs during clinic operations

Compliance and Confidentiality

  • Respect and maintain patient privacy and dignity at all times
  • Ensure compliance with HIPAA, OSHA, and infection control standards
  • Uphold facility policies and contribute to a safe and secure environment

Other Functions and Responsibilities

This job description is not intended to be all-inclusive. Duties, responsibilities, and activities may change at any time with or without notice, based on operational needs.

Competencies:

  • Patient & Customer Focus
  • Ethical Conduct
  • Flexibility and Initiative
  • Stress Management and Composure
  • Attention to Detail and Accuracy
  • Creative Problem-Solving
  • Empathy and Professionalism
  • Strong Communication Skills
  • Positive Attitude

Qualifications:

Required

  • High school diploma or GED
  • Previous experience in a medical office or healthcare setting
  • Experience with Electronic Medical Records (EMR)
  • Familiarity with insurance processing, including eligibility verification and referrals

Preferred

  • Bilingual (Spanish)
  • Experience in a specialty clinic or outpatient surgical setting

Job Tags

Full time, Work at office,

Similar Jobs

Ascendion

Package Handler Job at Ascendion

About Ascendion: Ascendion is a full-service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and...

Pacer Group

Patient Care Technician Job at Pacer Group

 ...Job Title : Patient Care Technician Location: Concord, MA Start Date: 12/15/2025 Duration: 13 weeks Schedule Shift: Days 3x...  ...if desired. EDUCATION/EXPERIENCE/TRAINING Required : Travel experience required Acute care experience required BLS... 

Vor Foods

Industrial Maintenance Technician Job at Vor Foods

 ...a team that takes ownership and helps shape the future of food manufacturing. The Role Were looking for a skilled Industrial Maintenance Technician to keep our production equipment and facility running at peak performance. This is a hands-on role in a manufacturing... 

Smarsh

Compliance Consultant Job at Smarsh

 ...regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels...  ...growing American companies since 2008. Summary A Supervision Consultant is a unique role combining supervision and compliance services... 

The HT Group

Receptionist Job at The HT Group

 ...the client will bring the right candidate on as a permanent hire. The position pays $15-$20hr, and follows a schedule of Monday through Thursday from 7:30AM to 5:30PM, and Friday from 7:30AM to 11:30AM. Professional attire is required , and candidates must complete...