Job Description

The Coordinator will be responsible for executing logistics for onsite and virtual medical education events and ensuring that the firm’s commitments are met on-schedule and within budget. In addition, Coordinators are also responsible for:

• Maintaining consistent communication with sales representatives, faculty and internal staff throughout the meeting planning process
• Performing a variety of complicated tasks
• Exercising a wide degree of creativity and latitude

Primary Duties and Responsibilities:

• Daily phone and email support up to and including communication with sales representatives and faculty
• Database management
• Coordination of onsite and virtual meetings
• For onsite meetings, individual will partner with other supplier(s) to ensure onsite needs are met
• Coordinate payment with venues
• Communication with Clients and Faculty
• Review documents for accuracy/ensure compliance requirements are met
• Ensuring all meeting materials are complete and accurate
• Work closely with other team members to ensure successful execution of meetings
• Complete post program tasks
• Manage after hours duty officer support line
• Adherence to various policies (i.e. Confidentiality, sensitive communication, intellectual property)

Competency Requirements:

• Excellent interpersonal skills
• Superior customer service and organizational skills
• Exceptional attention to detail
• Good oral and written communication skills as well as focused listener
• Ability to prioritize, multi-task and to work under tight deadlines
• Demonstrate ability to work in a fast-paced environment
• Ability to work flexible schedules and/or extended hours to meet clients’ business needs
• Proficiency in MS-Office, Word, Excel, and Gmail Suite Workspace
• High School or equivalent
• College Degree Preferred
• 5 years’ experience in field or related area

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