Job Description

Receptionist / Administrative Support

Location: Far Rockaway, NY

Employment Type: Full-Time

About the Company

A well-established insurance brokerage firm specializing in commercial insurance solutions, serving clients across the United States. The company provides comprehensive insurance programs for commercial real estate portfolios and healthcare facilities, emphasizing responsive service and long-term client relationships.

Role Overview

We are seeking a professional and customer-focused Receptionist / Administrative Support to serve as the first point of contact for clients and partners. This role involves managing incoming calls, assisting policy servicing teams with administrative tasks, and ensuring smooth day-to-day office operations.

Key Responsibilities

• Answer, route, and manage a high volume of inbound calls with professionalism and efficiency.
• Provide prompt support for client inquiries and service requests.
• Handle general administrative duties such as document preparation, scheduling, and data entry.
• Maintain organized communication records and logs for internal teams.
• Assist account managers with follow-ups and workflow coordination.
• Contribute to maintaining a positive, collaborative office environment.

Qualifications

• 2+ years of experience in reception, customer service, or administrative support.
• Excellent verbal and written communication skills.
• Strong multitasking, organizational, and time management abilities.
• Proficient in Microsoft Office Suite and comfortable learning new systems.
• Prior experience in insurance or financial services is a plus (but not required).
• Professional demeanor and a proactive, team-oriented mindset.

Why Join

• Competitive compensation based on experience.
• Opportunity to grow within a reputable, expanding organization.
• Collaborative work environment with experienced professionals.
• Be part of a team that provides impactful services to clients nationwide.

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