Job Description

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Serve as primary front desk contact: greet guests and answer main phone line.
• Distribute time-sensitive communications to appropriate service teams.
• Scan, index, and sort mail; process checks for Accounting; scan carrier mail into ImageRight.
• Retrieve carrier documents and Motor Vehicle Reports from websites as needed.
• Serve as backup for the Certificates Mailbox.
• Arrange catering for internal meetings.
• Maintain organized paper and electronic filing systems.
• Provide exceptional customer service and assist colleagues and clients as needed.
• Submit building maintenance requests.
• Provide backup support to Business Insurance (BI) Processor.
• Coordinate technology requests for client meetings.
• Reserve conference rooms and schedule meetings, appointments, and travel itineraries.
• Prepare internal and external corporate documents for team members and industry partners.
• Uphold strict confidentiality standards.
• Coordinate office activities to ensure efficiency and compliance with company policies.
• Plan and coordinate offsite corporate events, such as golf tournaments and staff appreciation events.
• Perform additional duties as assigned, including:
• FedEx mail pickup and delivery.
• Printing, folding, stuffing, and mailing bulk certificates of insurance.
• Printing, cutting, and stuffing Auto ID cards.
• Other clerical tasks as required.

REQUIREMENTS:

• Highly organized and able to work independently.
• Detail-oriented and efficient.
• Flexible with a positive attitude.
• Able to manage multiple projects and priorities in a fast-paced environment.
• Excellent verbal and written communication skills.
• Proficient in Word, Excel, and PowerPoint.

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