Job Description

About Persistent

We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 12 of the 30 most innovative global companies, 60% of the largest banks in the US and India, and numerous innovators across the healthcare ecosystem.

Our disruptor’s mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum by reporting $360.2M revenue in Q3 FY25, delivering 4.3% Q-o-Q and 19.9% Y-o-Y growth. Our 23,900+ global team members, located in 19 countries, have been instrumental in helping the market leaders transform their industries. We are also pleased to share that Persistent won in four categories at the prestigious 2024 ISG Star of Excellence™ Awards , including the Overall Award based on the voice of the customer. We were included in the Dow Jones Sustainability World Index, setting high standards in sustainability and corporate responsibility. We were awarded for our state-of-the-art learning and development initiatives at the 16 th TISS LeapVault CLO Awards. In addition, we were cited as the fastest-growing IT services brand in the 2024 Brand Finance India 100 Report. Throughout our market-leading growth, we’ve maintained a strong employee satisfaction score of 8.2/10.

About Position

• Role: Ping IAM Engineer
• Location: Mountain View CA
• Experience: 10+ years
• Job Type: Full Time & Contract
• Mandatory Skills: IAM, Ping, SAML, LDAP

We are seeking a highly skilled IAM Ping Engineer with deep expertise in designing and implementing Identity and Access Management (IAM) infrastructure using Ping Identity solutions. The ideal candidate will have extensive experience with PingFederate, PingAccess, PingDirectory, PingOne, and PingID, along with a strong understanding of protocols like SAML, OAuth, OpenID Connect, and LDAP. This role involves leading IAM deployments, integrating authentication systems, and migrating legacy solutions to modern IAM platforms.

Expertise You'll Bring

• Candidate MUST be able to work well with internal and external customers to gather requirements, help them understand what we'll need in order to onboard, and work with Product Management and Scrum Master on status updates and creation of user stories in Jira backlog.
• Work with customers to resolve service requests and support tickets.
• Assist with test, rollout and support of new Authentication features.
• Strongly desired: experience in Ping Access Manager, PingFederate, LDAP, and Unix.
• DevOps / GitOps
• AWS compute, storage, networking, scaling, HA, performance, cost optimization
• Scripting and automation – such as CI/CD, Python, CloudWatch, Bash, Splunk, Jenkins, GIT
• Containerization – Kubernetes, docker
• Monitoring, alerting, health checks.
• Support
• Comprehensive understanding of Identity and Access Management (IAM) principles and best practices.
• Deep proficiency in Ping's Identity Engine platform (features, functionality, integration). PingFederate, PingAccess, PingDirectory, PingOne, PingID
• Strong expertise in IDP protocols: SSO, SAML, OIDC, JIT, OAuth, SCIM (understanding appropriate use cases).
• Ability to interpret technical specifications and communicate effectively with technical and non-technical audiences.
• Development – Python, Java, back end or full stack, database, Spring Boot.
• Okta Knowledge is nice to have.
• “Must be legally authorized to work in US without need for employer sponsorship now or at any time in the future.”

What You’ll Do

• Participate and lead the design and deployment of Ping Identity solutions across multiple environments.
• Implement PingFederate and PingAccess in clustered and high-availability configurations.
• Configure SSO using various authentication schemes (form-based, certificate-based, etc.).
• SSO Onboarding and Certificate Renewal: Work with customers to help them onboard their applications to SSO (single sign-on).
• Includes:
• Consultation: Work with the customer and application vendor to analyze and determine if the application supports industry standard authentication mechanisms such as SAML. Determine the appropriate solution path and escalate non-standard integrations.
• Submit proper request document: Follow on with customer to submit the onboarding request for SSO and implement.
• Troubleshoot and QA: work at the detailed technical level to resolve issues
• Implement changes to existing SSO integrations: Work with customers to analyze and update existing SSO integrations as the customer applications evolve or are upgraded. This could involve after hours work to minimize end-customer impact for production integrations.
• Define and enforce PingFederate policies and configurations for SP and IdP roles.
• Integrate Ping products with SAML, WS-Federation, OAuth, OpenID Connect, and WS-Trust protocols.
• Migrate data and policies from legacy IAM systems to Ping Identity platforms.
• Perform performance tuning for high-volume transaction environments.
• Integrate IAM systems with Windows and Unix/Linux platforms.
• Collaborate with cross-functional teams to ensure seamless IAM integration.
• Work with other IAM technologies such as CA SiteMinder.
• Manage the consolidation of applications/services between services, including data migration from applications.
• Oversee the decommissioning of applications/services replaced by client specific solutions.
• Establish and execute validation principles to ensure successful migrations.
• Provide daily updates to the core team on progress, roadblocks and items on roadmap.
• Create JIRA stories for consultation for candidate application - Publish weekly summary of progress.

Benefits

• Competitive salary and benefits package
• Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications
• Opportunity to work with cutting-edge technologies
• Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
• Annual health check-ups
• Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents

Our company fosters a values-driven and people-centric work environment that enables our employees to:

• Accelerate growth, both professionally and personally
• Impact the world in powerful, positive ways, using the latest technologies
• Enjoy collaborative innovation, with diversity and work-life wellbeing at the core
• Unlock global opportunities to work and learn with the industry’s best

Let’s unleash your full potential at Persistent

For more details, please contact Bharath Veluru (bharath_veluru@persistent.com)

“Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.”

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