Job Description

Job Title: Program Manager

Duration: 1 year (W2 contract)

Location: Atlanta, GA

Remote/Hybrid: Hybrid (3 days in 2 WFH)

Purpose

Provide high-level strategic support for the transformation of their Owner Lifecycle Management Solution (GOLS), ensuring alignment, coordination, and risk management across all workstreams. Draft and manage executive reporting to keep senior leadership informed, support decision-making, and ensure delivery against key milestones.

Key Responsibilities

Strategic Support

• Champion the bold, outcome-focused vision for Owner Lifecycle Management.
• Align workstreams to strategic commitments: product-centric mindset, value creation, and continuous evolution.
• Focus on delivering measurable business impact (growth, owner experience, data-driven decisions).

Program Coordination

• Oversee planning and execution of the phased transformation roadmap.
• Coordinate cross-functional teams (Development, Investment Analysis, Legal, Marketing, Hotel Opening, Architecture & Design, Operations).
• Ensure consistent adoption and integration of workflows across regions (AMER, EMEAA, GC).

Governance & Stakeholder Engagement

• Coordinate and support governance activities across the program, ensuring effective communication and collaboration.
• Facilitate engagement with working groups, technology leaders, and business team to align on priorities and resolve issues.
• Help organize and support meetings, workshops, and forums to share updates, gather feedback, and drive progress.
• Assist in maintaining alignment between different teams and stakeholders throughout the transformation.

Risk Management

• Support the working group to identify, assess, and mitigate risks across all workstreams.
• Monitor program adherence to budget, timeline, and quality standards.
• Proactively address issues related to adoption, technology, and change management.

Reporting

• Assist with preparing regular program reports and updates for leadership and governance forums.
• Collect and organize information from workstreams and teams to support accurate reporting.
• Help maintain records of progress against milestones and key deliverables.
• Support the communication of status updates to relevant stakeholders.

Key Skills & Experience

• Experience supporting large-scale, multi-year transformation programs within a matrix organisation.
• Sound strategic thinking and ability to drive cross-functional alignment.
• Expertise in program governance, risk management, and stakeholder engagement.
• Familiarity with product-centric delivery models and agile methodologies.
• Excellent communication, influencing, and problem-solving skills.

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