Job Description

We’re seeking a UX Researcher with deep experience in AI-driven product design to help shape the next generation of personalized user experiences. This role is ideal for a strategic, hands-on researcher eager to influence product direction in a high-growth, AI-first environment.

You’ll collaborate closely with product managers, designers, engineers, and data scientists to uncover insights, test prototypes, and translate findings into actionable recommendations—ensuring our AI-powered tools feel effortless and intuitive for every customer.

Key Responsibilities

• Lead qualitative and quantitative research across AI-enabled product experiences.
• Design and execute studies including interviews, usability tests, surveys, and concept validations .
• Collaborate with AI and product teams to refine intelligent design and personalization features.
• Translate insights into clear, actionable recommendations that guide UX and product strategy.
• Develop personas, frameworks, and research documentation to align teams around user needs.
• Partner with data science teams to integrate feedback into model and product improvements.
• Present findings to cross-functional stakeholders, turning data into compelling user stories.

Qualifications

• 4–7 years of UX research experience , ideally within eCommerce, consumer tech, or AI-driven products .
• Proven experience conducting end-to-end user studies —from scoping through analysis.
• Familiarity with AI and LLM-based tools , and how they shape modern UX.
• Strong communication and storytelling skills; ability to influence product and design decisions.
• Proficiency with research platforms such as Dovetail, Maze, UserTesting, and Figma .
• Degree in Human-Computer Interaction, Cognitive Science, Design Research , or related field preferred.

Please submit your resume for consideration.

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