Job Description

🚀 We’re Hiring: Business Process Lead – Global S/4 Transformation

About Bristlecone

Bristlecone, a Mahindra company, is a leading supply chain and business analytics advisor, rated by Gartner as one of the top ten system integrators in the supply chain space. We have been a trusted partner to global enterprises such as Applied Materials, Exxon Mobil, Flextronics, Nestle, Unilever, Whirlpool, and many others.

Role Overview

We are seeking an experienced Supply Chain Consulting Leader to serve as the overall Business Process Lead for a global SAP S/4 transformation. This role will lead end-to-end process design across Order-to-Cash (OTC), Procure-to-Pay (P2P), and Logistics/Warehousing, ensuring integration, standardization, and adoption. As head of the Supply Chain Process Centre of Excellence (COE), this individual will oversee track leads, align stakeholders, and deliver measurable business outcomes.

Key Responsibilities

• Lead global design and governance of supply chain processes across OTC, P2P, and Logistics/Warehousing.
• Manage, mentor, and coordinate the three track leads within the Supply Chain Process COE.
• Ensure processes are harmonized and aligned to SAP S/4 capabilities without over-customization.
• Facilitate cross-functional decision-making and resolve process design issues.
• Partner with OCM leads to embed adoption, communications, and training into the program.
• Oversee deliverables across design, testing, cutover, and hypercare phases.

Qualifications

• 12+ years of supply chain consulting or process leadership experience, with global transformation exposure.
• Previous consulting experience is required; Big 4 or Tier 1 IT services consulting firm strongly preferred.
• Demonstrated success leading large-scale ERP-enabled supply chain transformations.
• Strong executive communication, stakeholder management, and facilitation skills.
• Experience in Retail and CPG is required.
• SAP ECC/SAP S/4 HANA exposure is a plus.

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