Job Title: Customer Service Manager (Billing and Rebate) – North America
About the Role:
We are seeking a Customer Service Manager to lead the Order-to-Bill process across North America, with a focus on managing the Agency Business Model. This role will oversee order creation, allocation, delivery coordination, billing accuracy, claims resolution, and ERP execution. Acting as a central hub between customer service, logistics, and finance, this individual will play a key role in ensuring seamless, end-to-end service for multiple business segments.
Key Responsibilities:
Order Management & Fulfillment
Billing & Issue Resolution
Process & System Optimization
Qualifications:
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